Privacy Policy

Optimise Development Consultancy Ltd complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR) by the way in which it uses any personal information collected. 


Important Information and Who We Are


This policy is for website visitors, clients, participants and stakeholders of any associated projects of Optimise Development Consultancy Ltd.

 

Optimise Development Consultancy Ltd registered address is The Blending Rooms, Soapworks, Colgate Lane, Salford, M5 3LZ, United Kingdom. 


Optimise Development Consultancy Ltd is defined as a data controller under the GDPR and the Act 2018 and is registered with the Information Commissioner’s Office (ICO) (Registration number  ZC251347). Queries associated with this Privacy Policy should be directed to ld@optimisedev.co.uk. 


The Data We Collect About You and How it is Collected


Any personal data collected will be the information that any such website visitors, clients, and participants and stakeholders of any associated projects provide and may include name, address, phone numbers and email address and may also include information from the e-mails, letters and other communications sent to Optimise Development Consultancy Ltd and in documents that you provide to us. We may also collect information about usage of our website. Personal data may also be obtained from publicly available services such as Companies House and from other persons. Optimise Development Consultancy Ltd treats all personal data which it holds in a secure manner against unlawful processing, accidental loss, destruction or damage and only retain your information for a reasonable period or as long as the lawful basis requires us to, taking into account the nature of the information and the purpose for which it was obtained, held or used. 


Consent


By registering with us via our contact forms and instructing us in connection with requested services provided by Optimise Development Consultancy Ltd, you consent to the collection, use and processing of your information in the manner and purposes as set out in this Privacy Policy. Records of when and how your consent was provided will be maintained. If at any time you wish to stop receiving communications such as marketing information, you may opt-out and withdraw your consent by contacting ld@optimisedev.co.uk. 


How We Use Your Data


Legal bases under the GDPR underpin our activities in respect of processing of your information as data controller. These include consent, performance of an agreed contract between appropriate parties, legal obligation, vital interest, public interest or exercise of official authority, and legitimate interests pursued by us, the data controller, or a third party. If sensitive data (e.g., health data or ethnic origin related to impact assessment) is processed, it is only collected and used when provided voluntarily with explicit consent for the specific project.


Public Reporting and Data Sharing


Reporting outputs of Optimise Development Consultancy Ltd may be submitted to Local Planning Authorities or other such external organisation, and may be published more wider public consumption. We will anonymise or otherwise aggregate any personal data within such reports wherever possible unless explicit consent is requested and granted otherwise. 


There may be times that Optimise Development Consultancy Ltd may employ other companies to provide a service for us. These companies will have access to the personal information needed to perform their functions only and not for any other purpose. Unless specifically requested by law, we will not share, sell or distribute any of the information you provide to us without your explicit consent


Data Security and Retention


Appropriate security measures are in place to prevent data from being accidentally lost, altered or accessed without authorisation. Optimise Development Consultancy Ltd will keep client contract data for 5 years after contract termination for legal/tax reasons, and project assessment raw data for 5 years after project completion. 


Your Legal Rights


Optimise Development Consultancy Ltd aligns with standard UK GDPR rights in respect of data. In summary, individuals have the right to access data associated with them, rectify any identified mistakes in respect of data held, erase data, withdraw consent at any time for it to be held and / or used, and the right to complain to the ICO (https://ico.org.uk/make-a-complaint/) following notification to Optimise Development Consultancy Ltd via ld@optimisedev.co.uk.